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Advanced Settings not appearing

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New Poster

Advanced Settings not appearing

Hi, so I wanted to do some port forwarding but the Advanced Settings tab under More Options just ISN’T THERE. What’s going on? I’ve scoured the internet for answers, and I’ve found nothing. Is this a glitch?
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Silver Problem Solver

Re: Advanced Settings not appearing

https://www.xfinity.com/support/articles/xfi-port-forwarding


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Advanced Settings not appearing

That’s not the issue. I know how to port forward, it’s just that the Advanced Settings tab under More Options doesn’t appear, so I can’t follow those instructions.
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Valued Contributor

Re: Advanced Settings not appearing

Try clicking on Network and then select the Gateway and then scroll to the bottom and the advanced settings should be there.  The portforwarding is still there.  Xfinity instuctions need to be updated.

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New Poster

Re: Advanced Settings not appearing

Thank you very much!