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Adding TP Link RE350 WiFi Range Extender

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Adding TP Link RE350 WiFi Range Extender

Hi, I added TP Link RE350 WiFi Range Extender and my device couldn’t access WiFi. It is telling me my device is paused or on bedtime mode. I did not make any changes in my XFi settings. Can I add this WiFi range extender or is there a certain way to add it?
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Official Employee

Re: Adding TP Link RE350 WiFi Range Extender

Hi jgb4, have you tried logging into xFi and checking for the device in the Device List to ensure it's unpaused? These extenders usually show as "Tp-Link...". If it is showing as paused in xFi, try unpausing the device and see if you are able to access. If this does not work, send me a Private Message with the extender's MAC address and we can look into it.