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Accessing xFi App

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Accessing xFi App

After I logged into my xFi app on my phone, it keeps saying "Let's Try That Again", and telling me that there's trouble accessing my account.

Silver Problem Solver

Re: Accessing xFi App


@terryym wrote:

After I logged into my xFi app on my phone, it keeps saying "Let's Try That Again", and telling me that there's trouble accessing my account.


Are you using this username/password to log into the app?

https://customer.xfinity.com/#/settings/security#username-password


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Accessing xFi App

Hi terryym, thank you for creating a post regarding this concern. I replied to your original post please reach back out to me there for further assistance. 


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