How can I shut off the 5ghz?
Do you have the xFi Pods? You shouldn't have to turn it off.
Hello, Fastcam! Welcome to the Xfinity Forums!
It depends on what type of gateway you are using, but if you are using one of our leased pieces of equipment, then you can use the xFi app to manage your network settings and give each their own individual names.
Here is a quick guide that may help: https://www.xfinity.com/support/articles/xfi-advanced-settings
Please let me know if you are able to get your network settings figured out with this information or you need some additional assistance. I look forward to your update!
Fastcam, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get your network set properly using the info we provided, but if you still need assistance, please feel free to start a new thread.