Apparently, lots of customers are having the same problem with the stream app. . I am watching TNT regular channel, in-home and I got kicked out with a message from xfinity. Told me I needed to log out and the problem would be fixed when I logged back in. NOT........I am being logged in to TV ToGO channels instead of the regular in-home channels and the programmng does not match. What gives??
I read someone else's complaint about the same problem so I decided to check my Wi-fi connection. I was connected to a public network which is incorrect. So I changed it to what it is suppossed to be and I still cannot access TNT channel.
try using an apple/android phone/tablet and the Xfinity Stream TV app. does that work as a test?