I have been using the Xfinity Stream Beta on two LG OLED smart TV's, for several months. it stopped working yesterday. I've tried several fixes, uninstalled the app, reinstalled it, checked the network, unplugged the TV. Now when I try to a open the app the screen goes black and it says "Loading".
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try power unplug and restart of your gateway modem (3+ minutes unplugged).
Yesterday the xfinity stream app stopped working on my LG tv. It just has the word “loading” on the screen. I have unplugged the tv, uninstalled and reinstalled the app and when I launch it, it still just has the word “loading” on the screen. Any suggestions??
try unplugging the AC power from your gateway/modem for 3+ minutes then plug back in. fixed?
Same thing happened to me. I've been using the Xfinity Beta app for months on my LG TV and then it just stopped working today and now only shows "Loading". I reset my tv and reinstalled the app a couple times, but still doesn't work. So frustrating, does anyone know how to fix this?
Same thing has happened to me. We've had the streaming app on this TV for at least two years. Customer service said a new update was rolled out on Monday, and they do not have a fix for it as of right now...perfect timing considering college football in full swing today.
For reference, my model is OLED65C7P
Exactly the same thing is happening to me. The app just suddenly stopped working two days ago. When I launch it on my LG TV, it says "loading" and gets stuck. Looks like I'm not alone here.
Xfinity - do you even READ these messages??? Clearly there's something seriously wrong with this app, and it's affecting all users wit LG smart TVs.
I reset my LG TV to factory settings and reistalled the Netflix, Prime, Disney+ and Xfinity Stream apps. All but the Xfinity app work perfectly. The Xfinity app still hangs with "Loading" on the screen.
Interesting but the LG Content Store has updated the Netflix, Prime and Disney+ apps within the last week while the date for the Xfinity app is 4/20/2020.
Looks like Xfinity needs to update something with the app and/or LG need to get a recent update of the app.
Bought LG so we can use the Xfinity beta app, worked for over a year and now we only get "loading"
does anyone know if this is going to get repaired or should we just finally throw in the towel with Comcast once and for all?!?
Please update the Xfinity Stream Beta App for the LG TVs. It was working fine. Now, it says "loading" and never load. I have deleted and reinstalled the app, and also the internet is working fine. Restarted the TV.. everything! All the other apps are working just fine. Please FIX!
I am having this same issue. The app works fine on my Roku TV's, but no longer gets past "loading" on my LG, which happens to be the TV I use the most. Please fix this Comcast!!!
Please relaunch the application on your LG TV. If the issue persists, please uninstall and reinstall the app.
Thanks you and have a great day.