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where do you go on your acct page to downgrade service

New Poster

where do you go on your acct page to downgrade service

Can someone plese tell  me where on my acct page I can go to downgrade service 

Thank you

Bronze Problem Solver

Re: where do you go on your acct page to downgrade service

You don't.  Comcast doesn't allow on line (i.e., via a website) cancellations or downgrades.  You'll need to call.