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voice control on remote does not work

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voice control on remote does not work

Voice commands on my remote does not work. Goes from blue immediatley to red. Tried many tv recommendations. Nothing works. Suggestions?

Expert

Re: voice control on remote does not work


pamsbeachhouse wrote:

Voice commands on my remote does not work. Goes from blue immediatley to red. Tried many tv recommendations. Nothing works. Suggestions?


the code you gave says the remote is not able to RF connect to the set top box. unplug the set top box for 10-30 seconds and then plug back in and should be working. Most of the time this is caused by a firmware update (my experience over several updates- randomly happens on one or more of my 3 DVRs).


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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