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error when I try to use "xfinity my account" .

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error when I try to use "xfinity my account" .

I get an error when I try to use "xfinity my account".

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Expert

Re: error when I try to use "xfinity my account" .


@watkins92131 wrote:

I get an error when I try to use "xfinity my account".


what error do you see?



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New Poster

Re: error when I try to use "xfinity my account" .

cannot connect , try again

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Expert

Re: error when I try to use "xfinity my account" .


@watkins92131 wrote:

cannot connect , try again


use a browser and go to https://customer.xfinity.com/#/?CMP=ILC_myaccount_myxfinity_au and sign in. does that give you the ability to pay? you can get to it via xfinity.com and sign in then go to your account tab menu at the top.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!