Community Forum

billing

Regular Visitor

billing

why is my account still showing "Your automatic payment of $215.12 will process on October 17, 2017." this should have been changed yesterday I was told my new payment would be lower as yiou have on file

 

Official Employee

Re: billing

Hi jonnink,

 

Sorry for the delayed response. Where are you seeing this info? Can you confirm if the information for your autopay has updated? Sometimes it takes 24-48 hours for the information to be reflected on your end.