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Xfinity my account app

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Xfinity my account app

The xfinity app says I no longer have service but I do
Expert

Re: Xfinity my account app


@zajaclarry wrote:
The xfinity app says I no longer have service but I do

call 800-Comcast and select billing. ask the agent to verify that the username that you are using is attached to your current address/account number.



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Official Employee

Re: Xfinity my account app

Hello, zajaclarry. Thanks for reaching out to us on the forums. I apologize to hear of the issues you are having with the My Account app. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employee

Re: Xfinity my account app

Hello, zajaclarry. I have not heard back from you. If you still need assistance, please feel free to start a new thread.


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