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Xfinity my account app

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Xfinity my account app

I'm unable to get into the app past the log in. It just keeps saying "we're unable to connect"
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Re: Xfinity my account app


@Marijandro wrote:
I'm unable to get into the app past the log in. It just keeps saying "we're unable to connect"

call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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