Thank you for alerting us and apologize for the issue you're experiencing with our app. I sent you a private message. If you could please provide any of the additional details requested that will greatly help in resolving this issue as soon as possible.
I'll look out for your reply.
Thanks in advance,
Thanks for letting us know this is issue is affecting you too. Could you please send me a private message so that I can gather a bit more details to look into this for you. You can send me a message by clicking my username and then clicking "Send a message" button.
Thank you in advance!