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Xfinity My Account

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Xfinity My Account

App does not work. I installed it after it was recommended by customer service. It always says "We're sorry, we weren't able to connect. Please try again." And yes, my user name and password is correct.
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Re: Xfinity My Account


@MatthewChapman wrote:
App does not work. I installed it after it was recommended by customer service. It always says "We're sorry, we weren't able to connect. Please try again." And yes, my user name and password is correct.

Is this the one you are using?

https://customer.xfinity.com/#/settings/security#username-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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