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Xfinity My Account Error Message

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New Poster

Xfinity My Account Error Message

Whenever I load my Xfinity My Account app on my iphone, I get an error message that says "You are logged in but we are unable to access your account details. Would you like to try again?" I click try again and the same message appears. I click sign out and sign back in and I get the same message. I have tried restarting my mobile device, uninstalling and reinstalling the app, and nothing seems to work. I am extremely frustrated with this. I can log onto the website, but can't do anything on their either. I need someone to please look into why the app isn't working. 

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New Poster

Re: Xfinity My Account Error Message

This is my exact issue as well. Please help.
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Silver Problem Solver

Re: Xfinity My Account Error Message

Are you able to access it with a web browser?

 


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