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Unlink or Delete Account

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Unlink or Delete Account

My account is currently showing my old address, even though I have already been set up at my new address. I can't create a new account because I have to use the same phone number. How do I either delete my account, unlink it to my old address or update it to my new address?

Expert

Re: Unlink or Delete Account


@mkiiru wrote:

My account is currently showing my old address, even though I have already been set up at my new address. I can't create a new account because I have to use the same phone number. How do I either delete my account, unlink it to my old address or update it to my new address?


call 800-Comcast, select billing and explain the issue. they have the tools to fix you up as you want.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).