Community Forum

Trouble signing in from app

New Poster

Trouble signing in from app

I'm having a lot of trouble signing in from app and full site!! I'm just trying to pay my bill! I am paperless so I don't have my account # but all sign in info is correct. Please help!!
Expert

Re: Trouble signing in from app


Mitrmathfan04 wrote:
I'm having a lot of trouble signing in from app and full site!! I'm just trying to pay my bill! I am paperless so I don't have my account # but all sign in info is correct. Please help!!

are you able to log in with a desk/laptop to https://tv.xfinity.com/ ? do you get an error message?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).