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TV section disappeared

Frequent Visitor

TV section disappeared

On the Xfinity My Account app near bottom it shows the services you have, and the services connected. I have TV and Internet. But on the app it doesn't show the TV section. Was there before now it's gone?
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Expert

Re: TV section disappeared


Anon445868 wrote:
On the Xfinity My Account app near bottom it shows the services you have, and the services connected. I have TV and Internet. But on the app it doesn't show the TV section. Was there before now it's gone?

Hi, would you try going to the settings (gear) on the app and logging out and then back in?


All Replies
Expert

Re: TV section disappeared


Anon445868 wrote:
On the Xfinity My Account app near bottom it shows the services you have, and the services connected. I have TV and Internet. But on the app it doesn't show the TV section. Was there before now it's gone?

Hi, would you try going to the settings (gear) on the app and logging out and then back in?

Frequent Visitor

Re: TV section disappeared

Had Comcast call me back and they just refreshed my account on their end. But now everything is back to normal. I can finally rename my new X1 box!