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Still Not Working

New Poster

Still Not Working

The my account app in the play store is not working.
Silver Problem Solver

Re: Still Not Working


@SouthShore95 wrote:
The my account app in the play store is not working.

Are you using the correct userid and password for My Account?

https://www.xfinity.com/manage-my-account?pc=1

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Still Not Working

Yes. I have uninstalled and reinstalled the app. The app still does not work.
Silver Problem Solver

Re: Still Not Working


@SouthShore95 wrote:
Yes. I have uninstalled and reinstalled the app. The app still does not work.

Which device are you using?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!