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Sign in trouble

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Sign in trouble

I'm have trouble signing in to the app every single time I try to log in. I'm not sure if its linking to an old account we had or its just not compatible with my phone.
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Re: Sign in trouble


@Achukis wrote:
I'm have trouble signing in to the app every single time I try to log in. I'm not sure if its linking to an old account we had or its just not compatible with my phone.

Is this the account and username/password you are using?

https://customer.xfinity.com/#/settings/security#username-password


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I am just a customer, volunteering my time to help other customers here in the Forums.
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