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Re: can't access "my account" on website or app

Regular Visitor

Re: can't access "my account" on website or app

I am a new costumer and am also having this problem, I can't access my account from any device or media.

Silver Problem Solver

Re: can't access "my account" on website or app


@maggie_roback wrote:

I am a new costumer and am also having this problem, I can't access my account from any device or media.


What response are you getting?  What platform are you using - PC, smart device?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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