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Re: can't access "my account" on website or app

New Poster

Re: can't access "my account" on website or app

@ComcastPhill I'm having trouble figuring out how to send you a private message, but I'm having the same issue. I'm very concerned because I'm a new customer and my bill is due 9/15

Official Employee

Re: can't access "my account" on website or app

Hi alowkes, I have responded to your private message.

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: can't access "my account" on website or app

Hi alowkes, thank you for working with me through private message and glad I could help get this resolved for you.  Please reach back out if you need any assistance in the future.

 

 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!