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Re: A communication error has occured

New Poster

Re: A communication error has occured

Michael, I am having the same problem. Can you please send me a message so we can fix my account?

Official Employee

Re: A communication error has occured

Hello, abadih. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with the My Account app. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: A communication error has occured

Hi Michael:

I sent you a PM the day I posted my issue, but did not get a response. I just sent you another PM now. Can you please advise? Thank you.

Official Employee

Re: A communication error has occured

I'm glad I was able to assist you, abadih. If you ever need further assistance don't hesitate to reach out to us.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!