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Profile Changes Hang

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Profile Changes Hang

Since the 'Xfinity My Account' was updated on 07/15/2020 I have found when trying to make changes to device allocations or unpausing devices the app will hang for hours and nothing happens.

This does not happen all the time, but quite often.

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Re: Profile Changes Hang


@JamesP2 wrote:

Since the 'Xfinity My Account' was updated on 07/15/2020 I have found when trying to make changes to device allocations or unpausing devices the app will hang for hours and nothing happens.

This does not happen all the time, but quite often.


you posted in the my account app area of the forum but your question sounds like you may be speaking of the Xfi app?



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