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@stevenmason0129 wrote:
I’ve been locked out of my Mobile account it says error please contact primary account user but I am the primary account user and the only account user it won’t even let me into the app to change it and I can’t call customer service because nobody will answer the freaking phone it just hangs up on me every time how do I fix it
call 800-Comcast in daytime hours and select billing.
I am not a Comcast Employee.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
