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Payment issues

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Payment issues

When trying to make a payment the screen just comes up white.
Silver Problem Solver

Re: Payment issues


@Brittanysmith_2 wrote:
When trying to make a payment the screen just comes up white.

Here are a few other self-help options you can use to make your payments: 

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Payment issues

Hi there, Brittanysmith_2! 

 

Did RobertWy helpful links solve your issue? 

 

I wanted to make sure and reach out! 

 

Thank you for posting to our forums! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Payment issues

Hello, Brittanysmith_2. I wanted to touch base one more time before closing out this post. Did you have any other questions? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!