Hey when I try to make a payment on your app only goes to as a blank screen don't you guys want your money?
call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.
Hello @Svolkman2010, thanks for reaching out to our Forums! I'm sorry to hear about the troubles you're experiencing with trying to make a payment through the Xfinity My Account app. I would be more than happy to assist you with getting this corrected. Just to confirm, have you attempted to uninstall then reinstall the app on your device?
@Svolkman2010, I never heard back from you on here, so I will be locking this thread. Please be sure to send me a PM if you still need assistance with this My Account app payment concern. Please create a new Public post for any new issues or concerns, we're here to help! Thanks and we appreciate you being the best part of Comcast.
To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.