I haven’t received a new user name or password it was showing the correct information and one day it started showing my old address information
I would either call 1800comcast - Billing or else I would go to my nearest Xfinity Store; they have been able to make instantaeous updates to my account.
Hi, Lametriss! Thank you for posting. Your username could be linked to your old account. Please send me or ComcastAndrew a private message and include your full name, the account holder's name as it's listed on the billing statement.