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Mibile App wont connect me

Bevjordan215
New Poster

Mibile App wont connect me

Ive tried in 7 months to see my acct and change payment method..No person ever on a phone to reach...App wont work...Any suggestions? Android phone Im using...are the store fronts open?
jav6joev
Bronze Problem Solver

Re: Mibile App wont connect me


@Bevjordan215 wrote:
Ive tried in 7 months to see my acct and change payment method..No person ever on a phone to reach...App wont work...Any suggestions? Android phone Im using...are the store fronts open?

What Android phone do you have?  Have you tried accessing your account via a browser on your phone and not the app?  What is the app showing when not working?

Joe V
(not a Comcast employee, just another paying customer)