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I cannot get by the login because it says this account is under another account, went to xfinity yesterday and thought it fixed...

Expert

Re: Login


Nmiddle8132 wrote:

I cannot get by the login because it says this account is under another account, went to xfinity yesterday and thought it fixed...


call 800-Comcast and select billing and see if they can verify you and answer any questions you may have.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Official Employee

Re: Login

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you