Community Forum

Lightning bolt icon & won’t let me login

New Poster

Lightning bolt icon & won’t let me login

I can’t login it says you are logged in but we cannot access your account details with a lightning bolt and cloud icon. The app been like that for a month. I can use the website but the app is not working for me. Any fixes please?!
Silver Problem Solver

Re: Lightning bolt icon & won’t let me login

What device are you using?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!