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I get an error whenever I try to log in

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I get an error whenever I try to log in

I've reset my password already but everytime I log in I get a communication error.

Expert

Re: I get an error whenever I try to log in


@PavelBeschieru wrote:

I've reset my password already but everytime I log in I get a communication error.


Call 800-Comcast and select billing. ask the agent to check that your username you are logging in with is connected to your current account/address only and has the right permissions.



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Official Employee

Re: I get an error whenever I try to log in

Hello @PavelBeschieru, thanks for reaching out and I can assist you with this login error! I have responded to your private message, if you could please get back to me at your earliest convenience. Thanks!


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Official Employee

Re: I get an error whenever I try to log in

@PavelBeschieru, I did not hear back from you in our private message or on here, so I will be locking this thread. Please send me a private message if you still need assistance with this login concern. If you need assistance with any new issues or concerns, please create a new Public post. Thanks and we appreciate you being a Comcast customer! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!