This is Chang Li. I can't pay my bill online. It always says "We're getting your account set up. Check back soon to track and activate your services." I try to send email to you but I can't find the email address to contact you.
I m on my winter break so I back to China, I can't call you.
Could you please tell me my account number or how can I log in and go to my " Bill Page".
My email address is <Edited>
Thank you so much,
Here are a few other self-help options you can use to make your payments if you can't get this resolved: