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I can't pay my bill online.

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I can't pay my bill online.


This is Chang Li. I can't pay my bill online. It always says "We're getting your account set up. Check back soon to track and activate your services." I try to send email to you but I can't find the email address to contact you.


I m on my winter break so I back to China, I can't call you.

Could you please tell me my account number or how can I log in and go to my " Bill Page".


My email address is <Edited>


Thank you so much,

Chang.屏幕快照 2020-01-17 21.06.38.png屏幕快照 2020-01-17 21.06.58.png

Silver Problem Solver

Re: I can't pay my bill online.

Here are a few other self-help options you can use to make your payments if you can't get this resolved: 

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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