- Tap a device
- Observe the “Home Hotspot” setting
- Home Hotspot setting slider displays on or off indicator based on setting of Home Hotspot on the device being viewed
- A dialog box pops up (immediately as the device info is displayed) stating “Something went wrong. We were unable to load your WiFi Hotspot Settings. Would you like to try again?”, with “No, thanks” and “Try Again” options. If I tap “try again”, the dialog closes and re-appears. If I tap “No, thanks”, the dialog closes, but the Home Hotspot slider is in the off position (although the Home Hotspot is on) and tapping it has no effect.
Where are you "tapping a device"?
Hi, wgruen! Thank you for posting in the Xfinity Forum! What device do you use? Are you trying to connect at home?