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Error message

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New Poster

Error message

When I open the Xfinity My Account app, an error message comes up. It reads: "We're sorry, we are unable to connect. Please try again."
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Silver Problem Solver

Re: Error message

What device are you using?  Can you access your account from the web?

https://my.xfinity.com/?cid=cust


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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