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Collection Account

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Collection Account

Hi. I am in the process of buying a house. I have an old collection account with comcast. I need proof that the account is older than 2 years. 

Silver Problem Solver

Re: Collection Account


@amydkellum wrote:

Hi. I am in the process of buying a house. I have an old collection account with comcast. I need proof that the account is older than 2 years. 


If you don't get an answer here, you can call 1800comcast and ask for Account help.

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Collection Account

Hello amydkellum, thank you for reaching out and welcome to our forums. I can help look up your account, could you please send me a private message with your full name to begin?

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Collection Account

Hello amydkellum, I haven't heard from you but please reach back out if you still need assistance and we will gladly assist.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!