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Cant make payment

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Cant make payment

I updated the app it still wont let me make a payment.
Silver Problem Solver

Re: Cant make payment

call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.

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Official Employee

Re: Cant make payment

Hi Prancie05,  thank you for reaching out and welcome to our community forums. I would like to help look into your app issue, could you please send me a private message with your full name to begin?

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Cant make payment

Hi Prancie05, I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!