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Cant login to xfinity account

New Poster

Cant login to xfinity account

I can't login to see my account or anything. I've been trying to check my data usage for weeks now and it will never even let me to the login screen. I was surprised I was able to log into the forums. Anyone know what to do? This is very frustrating not having any access to login on any device in my house. Not able to load xfinity on cell phone, tablet, pc, mac or anything.

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Expert

Re: Cant login to xfinity account


Ppandora wrote:

I can't login to see my account or anything. I've been trying to check my data usage for weeks now and it will never even let me to the login screen. I was surprised I was able to log into the forums. Anyone know what to do? This is very frustrating not having any access to login on any device in my house. Not able to load xfinity on cell phone, tablet, pc, mac or anything.


are you able to run the my account app on a smart device?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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New Poster

Re: Cant login to xfinity account

Unfortunately not. Same problem happens.