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Can't manage my plan!

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Can't manage my plan!

Can't manage my account! It's been like this for months. I could on Fios but not here. I don't want to call. Totally annoyed with the service. 

Expert

Re: Can't manage my plan!


madmax76 wrote:

Can't manage my account! It's been like this for months. I could on Fios but not here. I don't want to call. Totally annoyed with the service. 


to better help, would you mind giving an example of what you want to do but can't do?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Official Employee

Re: Can't manage my plan!

Hello madmax76, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you