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Can't log into xfinity app.

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Can't log into xfinity app.

Both my fiance and I cant log into the xfinity my account app or the xfinity stream app. We both have Android's. When we try to log in it show's what looks like a cloud with a lightning bolt coming out of it. How do we get it to work for us to log in.
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Re: Can't log into xfinity app.


@MNelson85 wrote:
Both my fiance and I cant log into the xfinity my account app or the xfinity stream app. We both have Android's. When we try to log in it show's what looks like a cloud with a lightning bolt coming out of it. How do we get it to work for us to log in.

Is this the username/password you are using?

https://customer.xfinity.com/#/settings/security#username-password


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