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Can't find Xfinity My Account app

New Poster

Can't find Xfinity My Account app

I got an email from Comcast suggesting I take a look at an app called "Xfinity My Account" for my apple devices. I looked on the app store from my iPad and there is no such app listed. There is Xfinity Connect, Xfinity Home, Xfinity Stream, and Xfinity Remote TV. I chatted with a Comcast support rep who said the app I was looking for was available on the iTunes store. There are no apps available on the iTunes store. Am I missing something?

Gold Problem Solver

Re: Can't find Xfinity My Account app

Expert

Re: Can't find Xfinity My Account app

adding.. with an iPad or iPad Mini when searching the default is 'ipad only'. you can touch that at the top and change to iphone only to find the app.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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New Poster

Re: Can't find Xfinity My Account app

got it...thanx...