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Can’t Access My Account, or Stream

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Can’t Access My Account, or Stream

Hello,

When I try to log into my account via browser (Safari) or the app, I receive errors about connecting to My Account. Also, I can’t set Xfinity stream up because of a back office error. I spent over an hour and a half on the phone after the technician left here with nothing resolved. Is there a fix to this?

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Official Employee

Re: Can’t Access My Account, or Stream

Hello mlmalerbi, I replied to your private message regarding this concern. Please reach back out to me there for further assistance. 


I am an Official Comcast Employee.
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