It will not open, won't let me sign in or anything been having this problem and it's getting frustrating because I need to see my bill
call 800-comcast and select billing. the agent can help you get access to your my account by fixing the username and/or password.
Kristinak25 -- Welcome to the Xfinity Forums and I understand your frustrations this can cause. I would like to help you going forward from here. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".