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Bill payment on App.

New Poster

Bill payment on App.

Hey all,
The bug fix didn't work. I go to make a payment on the app and I just get sent to a blank screen.
Silver Problem Solver

Re: Bill payment on App.


@Seankistner wrote:
Hey all,
The bug fix didn't work. I go to make a payment on the app and I just get sent to a blank screen.

call 800-comcast and select billing. ask the agent to fix your username to point only to your current address/account.


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Official Employee

Re: Bill payment on App.

Hi Seankistner, thank you for reaching out and welcome to our forums.  I understand you are experiencing issues with our My Account App and if still needing assistance I would like to help troubleshoot further.  To get started, please send me a private message with your full name to begin.

 

Thank you 


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Official Employee

Re: Bill payment on App.

Hello Seankistner, I haven't heard from you in a while.  Please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!