Community Forum

App

New Poster

App

App won't open! Have to uninstall and reinstall to use it !!
Problem Solver

Re: App

What model/version device are you having the issue on?

Joe V
(not a Comcast employee, just another paying customer)
New Poster

Re: App

Samsung Galaxy 6

New Poster

Re: App

Unistalling reinstalling doesn't solve the problem!!!  

Silver Problem Solver

Re: App


@klsmiley1 wrote:

Unistalling reinstalling doesn't solve the proble

m!!!  


Is this your ussername/password?

https://customer.xfinity.com/#/settings/security#username-password


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
New Poster

Re: App

Yes!
Silver Problem Solver

Re: App

I can use the app on my Galaxy Tab A.  Are you on your wifi at home?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
New Poster

Re: App

Yes
Silver Problem Solver

Re: App

Sorry, I can't help.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: App

Hey

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: App

Samsung Galaxy 6. The app isn't compatablc with my tablet ! I have to uninstall it and re-install it to us it!