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The app will not download. I have uninstalled it, attempted to reinstall. It will not open, after spooling for 20 minutes. I shut down my device, restarted it, with same result.
Problem Solver

Re: App

What make/model device are you trying to install it on?  Are you having trouble downloading it or opening it after downloaded and installed?

Joe V
(not a Comcast employee, just another paying customer)