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App won't work

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App won't work

I cannot open the app.  Or i should say, i open the app, but all I get are the rotating dashes in a circle. My account information never shows up, and I can't pay my bill.  I try logging into my account through the website, and i get an error 

error="unsupported_response_type", error_description="Unsupported response types: [none]"

 I guess comcast doesn't want me to pay my bill.

Silver Problem Solver

Re: App won't work


@yormom wrote:

I cannot open the app.  Or i should say, i open the app, but all I get are the rotating dashes in a circle. My account information never shows up, and I can't pay my bill.  I try logging into my account through the website, and i get an error 

error="unsupported_response_type", error_description="Unsupported response types: [none]"

 I guess comcast doesn't want me to pay my bill.


What happens when you click on this link?

https://customer.xfinity.com/#/?CMP=ILC_myaccount_myxfinity_au


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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