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App keeps force closing after login

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New Poster

App keeps force closing after login

My app os completely up to date and was just working fine a few days ago, so why is it force closing on me now? I even uninstalled and reinstalled the app and it still won't load after logging in.
Expert

Re: App keeps force closing after login


@lunattg wrote:
My app os completely up to date and was just working fine a few days ago, so why is it force closing on me now? I even uninstalled and reinstalled the app and it still won't load after logging in.

did you try a hard shutdown/reboot of the device after uninstall?



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New Poster

Re: App keeps force closing after login

Yes I have turned my phone on and off. I have also reset our router too in case it was acting up
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Silver Problem Solver

Re: App keeps force closing after login


@lunattg wrote:
My app os completely up to date and was just working fine a few days ago, so why is it force closing on me now? I even uninstalled and reinstalled the app and it still won't load after logging in.

Are you able to access it from a web browser?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
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New Poster

Re: App keeps force closing after login

Yeah but only through the browser still