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Hi Msm821,
Thank you for reporting the issue you are experiencing. We are actively investigating and are seeking additional information from affected customers. If you could send me a private message, I can certainly help.
Thanks in advance,
Renae
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
