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App and website login

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App and website login

Since downloading the app it has not opened. Can't login on the website either. I see there are many problems such as this one. Has anyone gotten any help as to what can be done?
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Re: App and website login


@Jjackson1996 wrote:
Since downloading the app it has not opened. Can't login on the website either. I see there are many problems such as this one. Has anyone gotten any help as to what can be done?

I use the sane username and password to access the My Account web site.

https://my.xfinity.com/?cid=cust

https://customer.xfinity.com/#/settings/security#username-password

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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